FAQ
Do you have social media profiles I can follow?
Why yes I do! Follow the links at the bottom of this page to my Facebook and Instagram pages. I post everything I do whether the item is custom or available for sale.
Do you do custom work?
Yes!
How do I order a custom bag from you?
The best way to reach me is messaging me through my Facebook or Instagram profiles. I love having conversations with people about what they are looking for and how I can make the bag or wallet of their dreams!
Do you have a brick and mortor shop?
Not yet. I make and work entirely out of my home. If I decide to have a physical pressence out in the world, I will probably start with a space in a boutique as those are quite popular in my area.
Do you accept returns?
I do not accept returns, however I do stand behind my product and can work with you if something goes wrong. The construction of each bag is warranted for 6 months after purchase and does not cover abuse, overuse, or damage due to improper handling of the item. With proper care of the item, it will serve you for a long time!
Do you accept deposits for custom work?
I can break up your payment for a custom bag into multiple invoices, and construction of your bag will begin once the last payment is made. I do require 100% of the payment up front.
What if I need to cancel my custom order that I already paid for?
50% of the payment made on custom work is non refundable. If you need to cancel your order after you paid but BEFORE I have begun construction, I will refund 50% of the order price.
What if I don't know what I want?
I will work with you to find fabric and material options to help you decide what you would like. I will often send you out to do some online "shopping" to find fabrics and inspiration photos. I can then order the fabrics myself to make your item, or suggest something similar. Often times, I have something that works in my own fabric stash :)